Terms of sale
Last updated : 2026-11-13
1. Plans
Monthly or yearly subscriptions (Creator, Pro, Agency) and credit packs. Prices are shown in euros, VAT included, on the Pricing page at the time of order.
2. Credits
One credit = one exported clip. Video analysis is included within the plan’s monthly volume. Unused monthly credits roll over one month; packs last 12 months. Failed jobs refund their credits automatically.
3. Payment
Secure payment by Stripe. Subscriptions renew automatically until cancelled.
4. Cancellation
One-click cancellation from the Billing page, effective at the end of the current period. No cancellation fee.
5. Right of withdrawal
EU consumers have 14 days to withdraw. Digital content already supplied (exported clips) at the user’s express request is excluded; unused credits remain refundable during those 14 days.
6. Promotions
Promo codes have a real validity period stated when sent and cannot be combined unless stated.